1
Build your baseline
Every record we can find, plus a full evaluation of your physical and mental health.
Your Veteran health membership
Navigating the VA gets easier when your record reflects your reality.
Our Clinical Baseline brings every record together with full evaluations of your physical and mental health. Then your Care Advocate helps you navigate what comes next.
Your baselineIn progress
- Records from every systemGathered
- Physical health evaluationDone
- Mental health evaluationDone
- Results and care plan visitScheduled
- Care AdvocateAssigned
Illustrative example
PHYSICAL HEALTH✦MENTAL HEALTH✦EVERY RECORD✦YOUR CARE PLAN✦ONE CARE ADVOCATE✦
Keep your VA care. We help it work for you.
Your VA doctors and your benefits stay exactly as they are.
Our mission
On a mission to improve Veteran health by making proactive healthcare less painful to access and navigate.
How it should work. Healthcare should keep Veterans well and guide them through their care, not wait for a crisis and leave them to find their own way.
What we build. A Clinical Baseline that turns scattered records into your full clinical reality, and a Care Advocate who navigates the system with you.
Where we’re going. A future where Veteran care stays ahead of their health, because that’s simply how it should work.
One membership. Two parts.
Every membership starts with a Clinical Baseline, a defined program with a clear end. Then Care Advocacy keeps your care moving for as long as you’re a member.
Part 1 · Defined program
Clinical Baseline
One clear picture of your health, built from every system you’ve used.
- Every record we can find, gathered for you
- A full evaluation of your physical and mental health
- Your results explained, and a plan written with you
Care Advocacy
One person who handles the system around your care.
- One person who knows your whole picture
- Appointments, records and benefits, handled
- Monthly check-ins, and help whenever you need it
From scattered records to your full clinical reality.
Many Veterans’ records don’t reflect what they’re actually dealing with. Some barely have a record at all. The rest have one scattered across the VA, community care and private doctors. Your Clinical Baseline brings it all together. You get a full evaluation of your physical and mental health, so every doctor sees the same picture.
- SourceVA medical records
- SourceCommunity care visits
- SourcePrivate doctors and urgent care
- SourceService treatment records
- SourcePrescriptions from every pharmacy
- SourceYour own history, in your words
Your Clinical Baseline
One picture every doctor can use.
- Diagnoses confirmed, updated or ruled out
- Medicines reconciled across prescribers
- A full physical and mental health evaluation
- How each condition affects your day
- A care plan, shared with your VA team if you choose
Care Advocacy
One person who navigates
the system with you.
Your Care Advocate knows how the VA, community care and private doctors fit together. They book appointments and talk with your doctors. They sort out your medicines. And they help you use the benefits you already have.
See everything your Care Advocate doesCare AdvocateAround everything
At the centerThe Veteran
One person around all of it
Your Care Advocate.
Your whole picture.
Every part of your care runs through one person, so nothing falls between the VA, community care and your private doctors.
Independent physical health clinicians
Your physical health evaluation and follow-ups, with clinicians who decide what's clinically appropriate.
How membership works
A baseline first.
Then care that keeps going.
Membership starts with your Clinical Baseline, a defined program with a clear end. After that, your Care Advocate keeps your care moving and your record current.
2
See what matters
Your results explained and your care plan written with you, shared with your VA team if you choose.
3
Get help that stays
Your Care Advocate books, chases and follows up: appointments, records, medicines, coverage and benefits.
4
Keep it current
New visits, labs and records are added as they happen.
Three lanes
Every part of your care has one owner.
- Lane 01 · Clinical care
Independent licensed clinicians
Your Clinical Baseline and follow-ups
Evaluate you, decide what’s clinically appropriate and write your care plan, using their own judgment.
- Lane 02 · Care Advocacy
Your Care Advocate
From your first call onward
Handles appointments, records, medicines, coverage, transitions and benefits.
- Lane 03 · Your record
You
Always
Every visit and record in one place, yours to take to any doctor.
- Separate · VA claims
A VA-accredited representative, including a free VSO
Separate from membership
Your records are yours to share with anyone you choose.
Three people, each with one job.
Your clinicians are independent and decide what’s clinically appropriate. Your Care Advocate keeps it all moving.
Your clinician
Examines you, reviews your records and labs, and writes your care plan using their own clinical judgment.
Your mental health clinician
Evaluates the parts of your health that don’t show up on a lab report.
Your Care Advocate
Books the appointments, keeps your records together and is the one person you call.
Your record
Your whole health history, finally in one place.
Every visit, lab and note from every system, organized, dated and yours to keep. Take it to any doctor you see.
Consolidated recordsBaseline
Evaluations and resultsVisits 01 and 02
Care planWritten
New visits and recordsAs they happen
Illustrative example
Your first move
Let’s get your record right.
It starts with a 15-minute call.
A free call about your health, your records and what membership would do for you.
NO PRESSURE / NO OBLIGATION*Our founding team’s combined experience across Veteran-facing organizations before founding VHN.